1. Acceptance of Terms
Welcome to AudiencePlan. By accessing or using our social media promotion services, you agree to comply with and be bound by these Terms of Service ("Terms"). These Terms govern your access to and use of our organic promotion services for YouTube, TikTok, Spotify, and other social media platforms. If you do not agree with any part of these terms, please do not use our services.
2. Our Services
AudiencePlan specializes in organic social media growth and promotion strategies. Our services are designed to enhance your social media presence through legitimate, platform-compliant methods. We focus on sustainable growth techniques that align with each platform's guidelines and terms of service.
Our promotion services may include audience targeting, content optimization, engagement strategies, and analytics insights. While we implement proven growth strategies, we cannot guarantee specific numerical results as social media engagement naturally varies based on multiple factors.
3. User Commitments
When using our promotion services, you agree to maintain authentic social media practices. This includes providing accurate account information, having rights to the content being promoted, and complying with the respective platform's guidelines. You acknowledge that any attempt to manipulate or abuse our services may result in immediate termination without refund.
4. Service Delivery and Payment
Our services begin within 24-48 hours of confirmed payment. All payments are processed in USD through secure payment gateways. We implement transparent pricing, and any promotional offers or discounts are subject to their specific terms. While we strive to deliver results consistently, the organic nature of our promotion methods means growth patterns may vary.
Service Disclaimer
Our services focus on organic promotion methods that comply with platform guidelines. We do not guarantee specific follower counts, view numbers, or engagement rates, as these metrics depend on various factors including content quality, market conditions, and platform algorithms.
5. Platform Compliance
We maintain strict adherence to social media platform guidelines. Our promotion strategies are designed to work within the terms of service of YouTube, TikTok, Spotify, and other platforms we service. However, we are not responsible for changes in platform policies that may affect service delivery or results.
6. Account Management
While implementing our promotion strategies, we prioritize the security and integrity of your social media accounts. We never request full account access or passwords. Our services work with the public-facing aspects of your accounts, utilizing only the information and access you explicitly provide for promotion purposes.
7. Intellectual Property
You retain all rights to your content and social media accounts. Our services are designed to promote your existing content while respecting intellectual property rights. The AudiencePlan platform, including our promotion strategies and methodologies, remains our intellectual property.
8. Service Limitations
Our liability is limited to the amount paid for the specific promotion service purchased. We are not responsible for indirect consequences of our services, including but not limited to platform policy changes, algorithm updates, or market fluctuations that may affect promotion outcomes.
9. Communication
For any questions or concerns about our services, you can reach our support team at support@audienceplan.com. We prioritize clear communication and typically respond within 24 hours during business days. Important service updates or changes to these Terms will be communicated via email or through our platform.
Terms Updates
These Terms of Service were last updated on January 1, 2024. We regularly review and update our terms to reflect changes in our services, social media platforms, and industry practices. Continued use of our services after any modifications constitutes acceptance of the updated terms.